Your privacy,plainly explained.

ArcKode is a web development studio based in Vizag, India · working with clients remotely. In this policy, "ArcKode", "we", "us" and "our" refer to the studio. You can reach us at hello@arckode.in or +91 9494015278.

We only collect what is needed to respond to you and to understand how the website is used.

• Details you give us in the quote or contact form: your name, email address, phone number (optional), project type, preferred timeline, preferred way to be contacted, and your message.
• Anything you share when you message or call us directly, for example on WhatsApp, email or a video call.
• Basic usage information, such as pages visited, approximate location, device and browser type, collected through analytics when it is enabled on the site.
• A theme preference (light or dark) saved in your browser so the site looks the way you left it.

Our quote and contact forms do not send your details to a database on our website. When you submit a form, we prepare a pre-filled WhatsApp message from what you entered and open it so you can send it to us yourself. Nothing reaches us until you press send in WhatsApp.

Once a message is sent, it is handled by WhatsApp under its own terms and privacy policy.

• To reply to your enquiry and discuss your project.
• To prepare quotes, proposals and project plans.
• To deliver, support and maintain websites we build for you.
• To understand how visitors use our website and improve it.
• To meet legal, accounting or security obligations where they apply.

We do not sell your personal information and we do not use it for unrelated marketing without asking you first.

When analytics is switched on, we use Google Analytics to measure traffic and general behaviour on the site. It may set cookies or similar identifiers in your browser and collects information in aggregated form. You can block or delete cookies in your browser settings, or use a tracking-protection extension, and the site will continue to work.

We also use your browser's local storage to remember your theme choice, and the site can be installed as an app, in which case some files are cached on your device so pages load faster. None of this is used to identify you personally.

We share information only with services that help us run the site and talk to you, and only as far as needed:

• WhatsApp, when you send us a message through the site's forms or buttons.
• Google, for website analytics when enabled.
• Hosting, domain and email providers that keep the website and our mailboxes running.
• Professional advisers or authorities, only if the law requires it.

Links to social profiles and other websites take you outside our site; their privacy practices are their own.

We keep enquiry conversations only for as long as they are useful for replying to you, delivering a project, or meeting our legal and accounting duties, and then delete or archive them. We take reasonable steps to protect information, but no method of transmission or storage is completely secure.

You can ask us at any time to tell you what information we hold about you, correct it, or delete it, and you can ask us to stop contacting you. Email us and we will respond as soon as we reasonably can.

Our website and services are meant for businesses and adults. We do not knowingly collect information from children under 18.

We may update this policy as the site or the law changes. The "last updated" date at the top of the page always shows the current version.

Questions about this policy or your information? Write to hello@arckode.in or call +91 9494015278.